We want you to love your SHAMS sunglasses. If something isn’t right, here’s how exchanges work.
Exchange Only
We do not offer refunds. Eligible returns are processed as an exchange for a different item, color, or style of equal value.
Return Shipping
Return shipping costs are covered by the customer.
Condition of the Item
To be eligible for exchange, items must be unused, in their original condition, and include all original packaging (case, cloth, box).
How to Start an Exchange
Contact us at contact@shamsbrand.com or via WhatsApp at 0693 30 03 08, including your order number and the item you’d like to exchange.