Help & Questions

Have a question? We’re here to help.

Contact Us

Email: contact@shamsbrand.com
WhatsApp: 0693 30 03 08

Exchanges & Returns

We offer exchanges only. See our full Exchange Policy for details.

Caring for Your Sunglasses

  • Store your sunglasses in the protective case when not in use.
  • Clean lenses with a soft microfiber cloth — avoid paper towels or rough fabric, which can scratch the coating.
  • Avoid leaving your sunglasses in direct heat (like a closed car) for long periods.

Sizing & Fit

Each SHAMS style is built on a single frame size designed to fit most face shapes comfortably. If you’re unsure whether a style will suit you, reach out and we’re happy to advise.

Still Need Help?

Message us on WhatsApp or email — we usually reply quickly.